BestRx - BestRx

BestRx

The Best Pharmacy Management Software

Our pharmacist-centric design makes BestRx one of the easiest to learn and easiest to use pharmacy software solutions on the market. With a variety of features intuitively designed for simplicity, BestRx can update and modernize your pharmacy in no time.

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Product Features

Maximize Your Efficiency

Customizable Workflows

You have a way you like to work. Your software should adapt to fit that flow, not the other way around.

That’s why BestRx has customizable options, so everything you need is just a click away. This includes:

  • Easier data entry, thanks to intuitive programming that guides you through the required fields.
  • Single-screen viewing, so you can complete prescription processing tasks in one place.
  • Faster, responsive search capabilities.
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Comprehensive E-Prescribing

With BestRx, you can send and receive electronic prescription messages from all US prescribers, easily and efficiently.

In fact, in 2021, we expanded our e-prescribing capabilities, becoming the first pharmacy management software to integrate with both the WENO Exchange Network and Surescripts.

In 2022, BestRx was awarded the Surescripts White Coat Award for Highest Accuracy, which recognizes the highest quality index score (as measured by Surescripts Sentinel®, a data analysis engine that monitors the accuracy of e-prescriptions and pinpoints areas for improvement.) It signifies our commitment to set the highest standards for prescription accuracy and patient safety. 

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Interactive Patient Profiles

Managing patient profiles within BestRx is easy too. You can quickly populate patient information with a simple scan of a barcode.

Plus:

  • Expired, soon-to-expire and specialty prescriptions are all highly visible for quick action.
  • You can split billing for patients with multiple plans
  • Merge duplicate patients
  • Access the Rx Verification screen

All from a patient’s profile screen!

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Automated Refills

Easily verify refills, transmit claims and print prescription labels around the clock with our KwikFill, Auto Process & NightTech features.

KwikFill begins the process by automatically verifying prescriptions – saving them and printing a label for cash prescriptions or holding them in a queue until you’re ready to transmit the prescription.

You can streamline the verification process even more with Auto Process + NightTech. These features work together to provide you with automatic, around-the-clock refill support. This includes moving selected scripts and queues through the verification process, transmitting claims and printing prescription labels. You can initiate Auto Process during the day to run behind the scenes, enabling you to verify multiple scripts at once, without having to switch screens. Then, you can activate NightTech to continue to the automated verification process overnight. This way you can begin filling scripts the moment you walk in the door.

BestRx offers additional refill support, including:

  • IVR integrations that sync prescription information left on your automated answering system, adding it to a queue within your BestRx software to be filled.
  • Multiple robotic integrations that enable you to automate the fulfillment process for up to 250 types of drugs.
  • The ability to synchronize multiple medications to the same fill data.
  • Managing and prioritizing incoming prescription requests.
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Synchronize Multiple Medications

MedSync promotes compliance and patient adherence, by helping you to quickly calculate short fills and synch multiple prescriptions for patient to the same fill date automatically.

Not only does this prevent patients from having to make multiple, unnecessary trips to your store, but it could help reduce the potential for DIR clawbacks for your pharmacy, too!

Prioritize Prescription Requests

Our Promise Time feature allows you to easily manage incoming prescription requests, by assigning the date/time they’re needed. You can apply Promise Time settings to multiple scripts for the same patient and even flag prescriptions that are for patients who are waiting at your store.

Promise Time enables you to work more efficiently and increase patient satisfaction at the same time.

Multi-Dose Packaging

Remembering when to take prescriptions can be confusing for patients, especially when they’re taking multiple medications. Prepackaging pills by dose takes the guess work out of the equation, helping your patients stay on track with their medications.

Specialty Drug Support

Our software also offers additional support for specialty pharmacies & specialty drug management. Our integrations help to optimize the day-to-day operations for specialty pharmacies, including prescription workflow and patient care management, all through a web-based platform.

Better Engage Your Patients

Electronic Patient Messaging

You have enough to do every day, the last thing you need is to spend your time on the phone. That’s why our Messaging Interface offers a more convenient way to communicate with your patients. In fact, it includes 10 different types of customizable text and email alerts that can be sent manually or automatically. Patients can even respond back with two-way text.

Electronic messaging enables you to:

  • Quickly send automated refill reminders.
  • Invite patients to stop in for vaccinations.
  • Share shipping and delivery updates.
  • Provide general pharmacy updates, included changes to your store hours.
  • Send welcome and birthday greetings.

You can also add MMS messaging to the interface, which allows you to send and receive images through two-way chat when needed.

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eCare Collaboration

Bridge the gap between healthcare professionals. BestRx sets the standard for patient data collaboration by allowing pharmacists to document, manage, and share patient information between all members of the patient’s healthcare team. In fact, BestRx was the first pharmacy management system to receive Level 2 & 3 Active Medications certification from the CPESN network.

You can use eCare plans to:

  • Document patient encounters from initial drug problem identification to planned and executed interventions and goals.
  • Easily communicate the collecting, packaging, and storing of vitals such as weight, blood pressure, and immunizations.

BestRx’s EMAR Module makes it easy to coordinate patient care with nursing home and long-term care facilities as well. With several third-party integrations available, you can easily generate Physician Order and MAR forms for the facilities you support.

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Enhanced Accessibility

We know you strive to provide consistent, high-quality care for all your patients. That’s why we’ve developed partnerships and integrations to help ensure patients have access to and understand their medication information.

This includes:

  • Translation support, so you can attract and better serve non-English speaking patients. Our integration with RxTran makes translating directions (SIGs) into other languages easy. You can select the language(s) most prevalent in your community, so you’re only paying for the translation assistance you need!
  • Accessible prescription labels, which are available through our integration with ScriptAbility, including:
    • Talking Prescription Labels
    • Large Print, Dual-Language Labels
    • Braille Labels
    • Controlled Substance Safety Labels (CSSLs)
  • Easy-to-navigate websites. If your pharmacy doesn’t currently have a website, we’ve partnered with Dr. Leonardo + PharmSites to offer an easy, affordable way to get online. Our partnership enables you to create a custom website for your pharmacy that integrates seamlessly with your BestRx software.
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Built-In Compliance

Your focus should be on your patients, not worrying about fraud and controlled substance abuse. BestRx makes staying compliant simple with fully customizable, intuitive tools that integrate seamlessly within your normal workflow.

You can:

  • Automatically report controlled substances (based on your state requirements).
  • Search, report, and track your patients’ immunization records.
  • Check your state’s PDMP registry while filing a script and submit daily reporting to the registry automatically.
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Advanced Telehealth

Face-to-face interactions with your patients are an important part of building long-lasting relationships. Now you can see and consult with your patients wherever they are thanks to our integration with Doxy.

Stay Organized

Digital Document Management

Paper piles up. BestRx’s digital document management capabilities allow you to scan and save documents in your pharmacy software. BestRx helps you cut down on clutter, allowing you to: 

  • Send, receive, and store faxes digitally. 
  • Scan signed delivery tickets and link them to their prescriptions. 
  • Organize essential documents for quick retrieval, whenever they’re needed. 
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Automatic Cloud-Based Backups

Backing up your pharmacy data is essential, but if you’re relying on manual backups on a flash drive, it can be a time-consuming task. With BestRx’s secure, HIPAA-compliant, cloud-based backup system, CloudBerry, your backups are performed automatically each day, without adding another task to your list. Plus, they offer additional benefits over manual backups, including:  

  • Running automatically at the time of your choosing – including afterhours or multiple times throughout the day. Just leave your computer powered on at the end of the day and the software does the rest! 
  • Preventing total data loss due to natural disasters, hardware malfunctions or data breaches. 
  • Providing detailed email notifications on the status of your backups. 
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Integrated Digital Calendar

Keep all your appointments organized and on track in a fully secure digital calendar.

Scheduled Reports

Using our Scheduled Reports feature, you can select customized reporting that is delivered to your inbox automatically, at the frequency of your choosing. This allows you to easily monitor your pharmacy’s vital financial and performance metrics, without having to take the time to run the report manually. You can also send specific reports to other members of your team, your accountant or other business partners when needed. 

Inventory Management

Our Wholesaler Interface enables you to seamlessly manage your inventory and pricing updates. It automates your inventory management process by sending an electronic file to the Wholesaler Inbox in BestRx. From there, you can update your inventory and pricing with a quick, easy download, instead of having to manually enter each item. 

E-Remittance

You can access your third-party remittance files electronically through your BestRx Software. Plus, you can quickly reconcile prescriptions included in the e-files with a simple click.  

Employee Time Clock

With BestRx, you can manage more than prescriptions. You can also capture employee shift activity, including breaks, overtime, and holiday pay with our Time Clock feature. Designated personnel can also view and manage timecard information and access customizable reporting to simplify your payroll, too.

Electronic Signatures

Our e-Signature Capture Program automatically updates the dispense status within the BestRx software once the patient’s electronic signature has been obtained. Plus, eSignatures are conveniently stored within your BestRx software so you can quickly access them when needed, including for auditing purposes.  

Manage Deliveries with Our Mobile Delivery App

Our cloud-based mobile delivery app can be downloaded on most newer models of Android and iOS devices using the Google Play or Apple app stores. Once installed, the mobile delivery app allows you to obtain electronic signatures for prescription deliveries as well as:  

  • Accept/process payments in real-time 
  • Manage deliveries for one or multiple locations with a single device 
  • Obtain patient signatures/Proof of Delivery  
  • Securely transmit data back to your pharmacy

Smart Routing can also be added, allowing you to input multiple addresses and have the most efficient route calculated for your driver.

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Data Feeds

The BestRx software can push certain data directly to your pharmacy, which can be used for CRM tools, customer-facing apps and more. BestRx offers both standard and custom data feeds, depending on your pharmacy’s needs. 

Increase Your Profits

Full Financial Control

BestRx makes it easy to check your profit and loss reports, automatically apply copay vouchers and interest to past-due balances and much more. In fact, you can use our robust, customizable reporting capabilities to:

  • Create customized prescription and patient reports
  • Create patient, prescriber, drug and insurance groups for more efficient reporting
  • Generate daily, weekly and monthly prescription analysis reports
  • Rebill prescriptions with low reimbursement
  • Receive low-payment warnings for underpaid prescriptions
  • Track daily user logs, workflows, refill reminders and more
  • View your profit and loss reports and monthly statements
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DIR Fee Estimates

With our DIR Estimator Tool, you can better predict how much you’ll make on each prescription, instead of getting blindsided by clawbacks later.

Market-Level Data Sales

Your pharmacy’s market-level data is already being sold behind the scenes. Through our integration with Scriptera, you’ll receive your share of the profits being generated.

Plus, BestRx will ensure all your pharmacy and patient health information (PHI) is completely de-identified before it’s sent to Scriptera.
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Pre and Post Claim Editing Services

In partnership with CoverMyMeds, you can automate your claims adjudication process with Pre and Post Editing services. PPE works behind the scenes in your BestRx software, automatically assessing claims to ensure maximum reimbursement and reduce claim submission errors.

After auditing, the program sends actionable messages to your pharmacy so you can make quicker, more informed decisions. Plus, the AWP Comparison tool makes it easy to manage changing payer and industry requirements too. 
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Real-Time Prescription Benefit Checks

(Available for select, participating payors)

In partnership with Surescripts, BestRx pharmacies have access to the Real-Time Prescription Benefit Check program.

The program integrates into your pharmacy software, enabling you to quickly verify patient-specific prescription costs, search for lower cost alternatives and identify medication adherence opportunities in real-time. Plus, if the patient wants to proceed with a lower-cost alternative, you can update the claim without incurring a switch fee. 
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Flexible Delivery Options

Whether you like the reliability of FedEx, UPS and USPS via EasyPost, the convenience of UDS and iOmni providers, or need the quick turnaround time of a courier service, we have delivery options to support all your pharmacy’s needs.  

    This includes:

  • Shipping Integrations with Several National Carriers. You can use our shipping integrations to link BestRx to your existing FedEx, UPS or USPS/EasyPost accounts. From there, you can sync patient names and addresses, print shipping labels and track shipments – all within your BestRx software.
  • Our Integration with ScriptDrop, providing you with access to a prescription delivery and medication reminder service that’s free to the patient – and doesn’t require you to download an app to use either!
  • STAT Delivery Options. BestRx offers pharmacies access to fast, affordable on-demand delivery services available through STAT Overnight Delivery. This includes 24-hour service and delivery windows in as little as an hour. Plus, our integration allows you to receive SMS updates and sync electronic signatures with your software.
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BestRx, By the Numbers

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E-Scripts in 2020

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Happy Customers

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Vendor Partners

Client Testimonials

What Our Legion of Users Have to Say

There’s a very good reason our customers are our #1 brand advocates. When software is so intuitive and easy-to-use that you forget what life was like before it, you’d feel guilty if you didn’t let others in on your secret to success.

View what a few of our satisfied customers have to say!

“The expertise, patience, and kindness of everyone at BestRx has been invaluable and truly appreciated. I feel blessed to have been introduced to you. From the bottom of my heart, thank you for EVERYTHING!!”
Amber E. Williams | PharmD., R.Ph.

“For 10 years now, BestRx has supported my business as it grew and expanded into a three-store chain.”

Vlada Korol | Kedvon Pharmacy Solutions – Wheeling, Illinois

“BestRx has supported our growth. Our three locations serve different communities with diverse needs.”

Tope Gbolagun | Wellcare Pharmacy – Pikesville, Maryland
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