Our pharmacist-centric design makes BestRx one of the easiest to learn and easiest to use pharmacy software solutions on the market. With a variety of features intuitively designed for simplicity, BestRx can update and modernize your pharmacy in no time. If you’re currently using another software provider, be sure to check out our helpful conversion guide for more information on the process to switch to BestRx.
When the busy season hits, BestRx helps you stay ahead. Whether it’s flu season or back-to-school vaccinations, our Forms & Scheduler feature makes managing appointment requests, patient intake, and vaccine or point-of-care testing a breeze.
With Forms & Scheduler, you can:
You have a way you like to work. Your software should adapt to fit that flow, not the other way around.
That’s why BestRx has customizable options, so everything you need is just a click away. This includes:
With BestRx, you can send and receive electronic prescription messages from all US prescribers, easily and efficiently.
In fact, in 2021, we expanded our e-prescribing capabilities, becoming the first pharmacy management software to integrate with both the WENO Exchange Network and Surescripts.
In 2022, BestRx was awarded the Surescripts White Coat Award for Highest Accuracy, which recognizes the highest quality index score (as measured by Surescripts Sentinel®, a data analysis engine that monitors the accuracy of e-prescriptions and pinpoints areas for improvement.) It signifies our commitment to set the highest standards for prescription accuracy and patient safety.
Managing patient profiles within BestRx is easy too. You can quickly populate patient information with a simple scan of a barcode.
Plus:
All from a patient’s profile screen!
Easily verify refills, transmit claims and print prescription labels around the clock with our KwikFill, Auto Process & NightTech features.
KwikFill begins the process by automatically verifying prescriptions – saving them and printing a label for cash prescriptions or holding them in a queue until you’re ready to transmit the prescription.
You can streamline the verification process even more with Auto Process + NightTech. These features work together to provide you with automatic, around-the-clock refill support. This includes moving selected scripts and queues through the verification process, transmitting claims and printing prescription labels. You can initiate Auto Process during the day to run behind the scenes, enabling you to verify multiple scripts at once, without having to switch screens. Then, you can activate NightTech to continue to the automated verification process overnight. This way you can begin filling scripts the moment you walk in the door.
BestRx offers additional refill support, including:
MedSync promotes compliance and patient adherence, by helping you to quickly calculate short fills and synch multiple prescriptions for patient to the same fill date automatically.
Not only does this prevent patients from having to make multiple, unnecessary trips to your store, but it could help reduce the potential for DIR clawbacks for your pharmacy, too!
Our Promise Time feature allows you to easily manage incoming prescription requests, by assigning the date/time they’re needed. You can apply Promise Time settings to multiple scripts for the same patient and even flag prescriptions that are for patients who are waiting at your store.
Promise Time enables you to work more efficiently and increase patient satisfaction at the same time.
Remembering when to take prescriptions can be confusing for patients, especially when they’re taking multiple medications. Prepackaging pills by dose takes the guesswork out of the equation, helping your patients stay on track with their medications.
Our software also offers additional support for specialty pharmacies & specialty drug management. Our integrations help to optimize the day-to-day operations for specialty pharmacies, including prescription workflow and patient care management, all through a web-based platform.
You have enough to do every day, the last thing you need is to spend your time on the phone. That’s why our Messaging Interface offers a more convenient way to communicate with your patients. In fact, it includes 10 different types of customizable text and email alerts that can be sent manually or automatically. Patients can even respond back with two-way text.
Electronic messaging enables you to:
You can also add MMS messaging to the interface, which allows you to send and receive images through two-way chat when needed.
Bridge the gap between healthcare professionals. BestRx sets the standard for patient data collaboration by allowing pharmacists to document, manage, and share patient information between all members of the patient’s healthcare team. In fact, BestRx was the first pharmacy management system to receive Level 2 & 3 Active Medications certification from the CPESN network.
You can use eCare plans to:
We know you strive to provide consistent, high-quality care for all your patients. That’s why we’ve developed partnerships and integrations to help ensure patients have access to and understand their medication information.
BestRx partnerships and integrations include:
Your focus should be on your patients, not worrying about fraud and controlled substance abuse. BestRx makes staying compliant simple with fully customizable, intuitive tools that integrate seamlessly within your normal workflow.
You can:
Face-to-face interactions with your patients are an important part of building long-lasting relationships. Now you can see and consult with your patients wherever they are thanks to our integration with Doxy.
Your Local Pharmacy provides your customers with an easy way to manage their prescriptions online with an easy-to-use web portal and mobile app. This portal supports refill adherence, two-way communication, and ongoing patient engagement outside the pharmacy.
In fact, after registering for a free account that’s linked to your pharmacy, patients can:
Not only does Your Local Pharmacy enhance your customer experience, but it helps grow your business too.
Paper piles up. BestRx’s digital document management capabilities allow you to scan and save documents in your pharmacy software. BestRx helps you cut down on clutter, allowing you to:
Backing up your pharmacy data is essential, but if you’re relying on manual backups on a flash drive, it can be a time-consuming task. With BestRx’s secure, HIPAA-compliant, cloud-based backup system, CloudBerry, your backups are performed automatically each day, without adding another task to your list. Plus, they offer additional benefits over manual backups, including:
Keep all your appointments organized and on track in a fully secure digital calendar.
Using our Scheduled Reports feature, you can select customized reporting that is delivered to your inbox automatically, at the frequency of your choosing. This allows you to easily monitor your pharmacy’s vital financial and performance metrics, without having to take the time to run the report manually. You can also send specific reports to other members of your team, your accountant, or other business partners as needed.
Our Wholesaler Interface enables you to seamlessly manage your inventory and pricing updates. It automates your inventory management process by sending an electronic file to the Wholesaler Inbox in BestRx. From there, you can update your inventory and pricing with a quick, easy download, instead of having to manually enter each item.
You can access your third-party remittance files electronically through your BestRx Software. Plus, you can quickly reconcile prescriptions included in the e-files with a simple click.
With BestRx, you can manage more than prescriptions. You can also capture employee shift activity, including breaks, overtime, and holiday pay with our Time Clock feature. Designated personnel can also view and manage timecard information and access customizable reporting to simplify your payroll, too.
Our e-Signature Capture Program automatically updates the dispense status within the BestRx software once the patient’s electronic signature has been obtained. Plus, eSignatures are conveniently stored within your BestRx software so you can quickly access them when needed, including for auditing purposes.
Our cloud-based mobile delivery app can be downloaded on most newer models of Android and iOS devices using the Google Play or Apple App Store. Once installed, the mobile delivery app allows you to obtain electronic signatures for prescription deliveries as well as:
Smart Routing can also be added, allowing you to input multiple addresses and have the most efficient route calculated for your driver.
The BestRx software can push certain data directly to your pharmacy, which can be used for CRM tools, customer-facing apps and more. BestRx offers both standard and custom data feeds, depending on your pharmacy’s needs.
BestRx makes it easy to check your profit and loss reports, automatically apply copay vouchers and interest to past-due balances, and much more.
In fact, you can use our robust, customizable reporting capabilities to:
In partnership with CoverMyMeds, you can automate your claims adjudication process with Pre and Post Editing (PPE) services. PPE works behind the scenes in your BestRx software, automatically assessing claims to ensure maximum reimbursement and reduce claim submission errors. BestRx automates prescription claims processing through cloud-based pre- and post-claim editing, helping pharmacies reduce errors and improve reimbursement accuracy.
After auditing, the program sends actionable messages to your pharmacy so you can make quicker, more informed decisions. Plus, the AWP Comparison tool makes it easy to manage changing payer and industry requirements too.
(Available for select, participating payors)
In partnership with Surescripts, BestRx pharmacies have access to the Real-Time Prescription Benefit Check program.
The program integrates into your pharmacy software, enabling you to quickly verify patient-specific prescription costs, search for lower cost alternatives and identify medication adherence opportunities in real-time. Plus, if the patient wants to proceed with a lower-cost alternative, you can update the claim without incurring a switch fee.
Whether you like the reliability of FedEx, UPS and USPS via EasyPost, the convenience of UDS and iOmni providers, or need the quick turnaround time of a courier service, we have delivery options to support all your pharmacy’s needs.
This includes:
