It’s right there in the name: community pharmacy is all about community—not just the community found in your four walls but out around town, beyond state lines, and throughout the pharmacy industry at large.From pharmacists, techs, and support staff who make patient care possible, all the way to the legislators who advocate on Capitol Hill, the pharmacy community is a big one—and it’s that community that keeps patient care moving in the right direction.
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When independent pharmacies evaluate technology for their store, they’re looking for a solution that will allow them to better care for their patients, simplify their operations and grow their business. Many pharmacy management software systems claim to do just that.
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While each customers’ needs may not be the same, their interactions with your pharmacy are often similar. This is especially true for the questions being asked. In fact, between sharing your store hours and notifying customers that their script is ready for pickup, you may feel like a broken record by the end of the day
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The way consumers interact with businesses has changed a lot over the last two decades. Gone are the days when people relied on the Yellow Pages, and thanks to advancements in technology, even making a phone call is becoming a thing of the past. Now, more than 6 billion people across the globe rely on smartphones for pretty much everything, from connecting with friends, family, and work to entertainment and making purchases.
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