Ask any independent pharmacist why they went into the industry—and more importantly, why they’ve stayed—and they’ll likely give you the same answer: the patients.For all the niche medication knowledge, clinical skills, and business savvy pharmacists bring to the table, one thing comes up again and again: the most rewarding part of the job is caring for the people in your community. Depending on your patient base, you might serve hundreds—if not thousands—of people every week. And with that volume, it’s not always easy to keep up, let alone maintain the personal connection that independent pharmacies are known for.
View Full PostApproximately two-thirds of Americans don’t take their medications as prescribed. This negatively impacts treatment outcomes and costs the US healthcare system an estimated $300 billion each year. That’s why prescribers, payors and pharmacists alike are focused on ways to improve treatment adherence.
View Full PostAs an independent pharmacy owner, you probably feel like your to-do list never ends. From keeping up with regulatory changes and managing your inventory to ensuring your store is well-staffed and profitable, you’re pulled in many different directions.
View Full PostYour pharmacy staff does a lot, from dispensing prescriptions to administering vaccines and handling income calls, faxes and scripts. This can be hard to balance, especially if your store is short staffed. That’s why eliminating manual processes from your daily workflow is so important.
View Full PostYour customers have more options – and expectations – than ever before. This includes where they go for medical care and to have their medications filled. That’s why it’s so important for independent pharmacies to make customer experience a priority.
View Full PostFor many independent pharmacies, finding ways to increase their profitability in the new year is a main priority. However, pharmacies are facing significant threats to their bottom line, including...
View Full PostOver the last few years, pharmacies are taking a more active role in patient care. Now, not only are they trying to keep up with incoming prescription requests, but they’re also...
View Full PostAs you prepare to close out the year, it’s the perfect time to check in with your business. Not only to reflect on the successes and challenges you’ve encountered over the last 12 months, but to develop new goals for the year ahead as well.
View Full PostYour independent pharmacy is facing more competition than ever before. Not only are you up against national pharmacy chains and mail order services, but distribution giants like Amazon have entered the industry as well. To ensure your pharmacy continues to be successful, it’s important to make customer satisfaction a priority in the year ahead.
View Full PostFalling temperatures and winter weather can prevent customers from making the trek into your pharmacy. Whether it’s just too cold to leave the comfort of their home, or snow- and ice-covered roads make driving a challenge, providing customers with other ways to access care and their medications is essential.
View Full PostThe end of the year is not only the beginning of Open Enrollment for many, but it’s also crunch time for those with Flexible Spending Accounts (FSA). FSA accounts are a great way for people to set aside money tax-free, to use on eligible wellness items.
View Full PostThe holiday season can be one of the busiest times of year for pharmacies. Not only does it mark the beginning of cold and flu season, but the demand for over-the-counter products also increases. Before you find yourself swept up in the holiday rush, it’s important to make sure your pharmacy is prepared.
View Full PostUntil recently, the process and cost of obtaining hearing aids has been a barrier for many patients. In fact, an estimated 30 million U.S. adults could benefit from hearing aids, but only 1 in every 5 are using them. This significant gap in care led the FDA to develop regulations for a new category of hearing aids that are available over the counter.
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