
Payment processing is often an overlooked part of running a pharmacy. Most pharmacists receive a monthly statement, pay what’s due, and move on. While this process seems simple enough, too often, it translates to paying far more in credit card fees than you realize, often without a clear understanding of where those costs come from.Every time a patient pays with a credit or debit card, multiple systems and organizations are involved behind the scenes. Card networks, banks, processors, and software platforms all work together in a complex network behind the scenes. When those vendors are disjointed, disconnected, or poorly explained, you may find it hard to understand exactly what you’re paying for, and why.
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Due to a loophole in Medicare regulations, direct and indirect remuneration (DIR) fees have been affecting profitability for pharmacies since 2010. Originally, DIR fees were only applied as a penalty for underperforming payers and pharmacies on claims processed through Medicare Part D.
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Although DIR fees are nothing new for pharmacies, they have increased at a rapid rate over the last ten years. In fact, DIR fees have risen so much that they significantly impact the profitability for many pharmacies. Not only are pharmacies hit with surprise fees months after claims have been processed, but in some cases, the pharmacy ends up providing the medication below cost.
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Outside of dispensing prescriptions, effectively managing claims is another important part of your pharmacy’s workflow. Without the right systems in place, pharmacies can end up spending a lot of time submitting, tracking, and reconciling their claims.
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Your pharmacy's inventory accounts for a large portion of your operating costs. That's why it's important to have a system in place to consistently manage it. Otherwise, it can impact your profitability. Fortunately, BestRx’s Wholesaler Interface and point-of-sale system, BestPOS, makes it easy to keep tabs on all your inventory, including over-the-counter items.
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Using pharmacy management software helps to streamline many aspects of your pharmacy’s daily operations. You can also take advantage of other automation tools integrated with your software to make your workflow even more efficient.
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Approximately two-thirds of Americans don’t take their medications as prescribed. This negatively impacts treatment outcomes and costs the US healthcare system an estimated $300 billion each year. That’s why prescribers, payors and pharmacists alike are focused on ways to improve treatment adherence.
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As an independent pharmacy owner, you probably feel like your to-do list never ends. From keeping up with regulatory changes and managing your inventory to ensuring your store is well-staffed and profitable, you’re pulled in many different directions.
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Your pharmacy staff does a lot, from dispensing prescriptions to administering vaccines and handling income calls, faxes and scripts. This can be hard to balance, especially if your store is short staffed. That’s why eliminating manual processes from your daily workflow is so important.
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Your customers have more options – and expectations – than ever before. This includes where they go for medical care and to have their medications filled. That’s why it’s so important for independent pharmacies to make customer experience a priority.
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For many independent pharmacies, finding ways to increase their profitability in the new year is a main priority. However, pharmacies are facing significant threats to their bottom line, including...
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Over the last few years, pharmacies are taking a more active role in patient care. Now, not only are they trying to keep up with incoming prescription requests, but they’re also...
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As you prepare to close out the year, it’s the perfect time to check in with your business. Not only to reflect on the successes and challenges you’ve encountered over the last 12 months, but to develop new goals for the year ahead as well.
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