
Payment processing is often an overlooked part of running a pharmacy. Most pharmacists receive a monthly statement, pay what’s due, and move on. While this process seems simple enough, too often, it translates to paying far more in credit card fees than you realize, often without a clear understanding of where those costs come from.Every time a patient pays with a credit or debit card, multiple systems and organizations are involved behind the scenes. Card networks, banks, processors, and software platforms all work together in a complex network behind the scenes. When those vendors are disjointed, disconnected, or poorly explained, you may find it hard to understand exactly what you’re paying for, and why.
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Independent pharmacies today are facing a long list of challenges, from reduced reimbursement rates and new legislation to rising overhead costs and staffing shortages. While it may feel like so much is out of your control, adopting a more proactive approach to managing your pharmacy can help you better navigate these and any future obstacles that may arise. Here are five ways to manage your pharmacy like a pro:
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As an independent pharmacy owner, you have a lot on your plate, so it may be tempting to let certain things slip every now and again. However, it’s important not to let busy days snowball into bad habits that will negatively impact your business over time. Here are five bad habits that may be holding your pharmacy back and how your software can help you break them:
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From overall cleanliness to your pharmacy’s curb appeal, your store appearance matters. Afterall, customers are coming to you to improve their health and your store should reflect that. If your pharmacy is well-maintained, it instills confidence while an unorganized, messy, or downright dirty store may deter patients from coming back.
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Spring is the perfect time to tidy up your pharmacy, from dusting off your shelves to reevaluating your workflows. In fact, a good “spring cleaning” can increase productivity, team engagement and patient care.
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Your pharmacy management system streamlines nearly every aspect of your workflow, from the initial intake through finalizing the transaction. In fact, when used to its full potential, the right pharmacy software makes it easy to manage your store and save time and money.
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The COVID-19 pandemic has forever altered the way we do business. Not only are consumer preferences shifting online, but more jobs and business functions can be conducted virtually as well. While remote work was initially met with hesitancy, we now know that it can benefit everyone – from consumers and employees to the business itself.
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Today, pharmacies are responsible for much more than filling prescriptions. By continuing to expand their role on a patient’s health care team, pharmacists also provide a variety of education and support services. This includes administering vaccines and point-of-care testing, performing health screenings, providing in-depth counseling on medications and more.
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Health literacy and addressing gaps in care have been a priority for health care providers and pharmacists alike. Certain patient populations are more prone to these disparities, including those who live in rural areas, have transportation issues, physical and cognitive impairments, or speak a non-English language at home.
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One of the biggest hurdles pharmacies encounter with eCare plans is the amount of time it takes to populate them. This is largely due to the number of components that are required. To help, BestRx has added eCare plan templates that can be stored and used for common encounter types and services.
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It’s not always easy to recognize if your independent pharmacy is in a rut. However, if you’re noticing decreased morale, productivity, or growth, it’s often a strong indication that it’s time to shake things up. Here are five reasons your pharmacy may be in a rut – and how to get out of it:
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You’ve probably heard about Medication Synchronization (or Med Sync) programs and the benefits they offer pharmacies and patients alike. However, many independent pharmacy owners don’t know how to implement a Med Sync program at their store. To help, we’ve put together six tips for launching a Med Sync program. That way, you’ll be boosting patient compliance, increasing your pharmacy revenue, and operating more efficiently in no time!
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