Ask any independent pharmacist why they went into the industry—and more importantly, why they’ve stayed—and they’ll likely give you the same answer: the patients.For all the niche medication knowledge, clinical skills, and business savvy pharmacists bring to the table, one thing comes up again and again: the most rewarding part of the job is caring for the people in your community. Depending on your patient base, you might serve hundreds—if not thousands—of people every week. And with that volume, it’s not always easy to keep up, let alone maintain the personal connection that independent pharmacies are known for.
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The COVID-19 pandemic has forever altered the way we do business. Not only are consumer preferences shifting online, but more jobs and business functions can be conducted virtually as well. While remote work was initially met with hesitancy, we now know that it can benefit everyone – from consumers and employees to the business itself.
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Today, pharmacies are responsible for much more than filling prescriptions. By continuing to expand their role on a patient’s health care team, pharmacists also provide a variety of education and support services. This includes administering vaccines and point-of-care testing, performing health screenings, providing in-depth counseling on medications and more.
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Health literacy and addressing gaps in care have been a priority for health care providers and pharmacists alike. Certain patient populations are more prone to these disparities, including those who live in rural areas, have transportation issues, physical and cognitive impairments, or speak a non-English language at home.
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One of the biggest hurdles pharmacies encounter with eCare plans is the amount of time it takes to populate them. This is largely due to the number of components that are required. To help, BestRx has added eCare plan templates that can be stored and used for common encounter types and services.
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It’s not always easy to recognize if your independent pharmacy is in a rut. However, if you’re noticing decreased morale, productivity, or growth, it’s often a strong indication that it’s time to shake things up. Here are five reasons your pharmacy may be in a rut – and how to get out of it:
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You’ve probably heard about Medication Synchronization (or Med Sync) programs and the benefits they offer pharmacies and patients alike. However, many independent pharmacy owners don’t know how to implement a Med Sync program at their store. To help, we’ve put together six tips for launching a Med Sync program. That way, you’ll be boosting patient compliance, increasing your pharmacy revenue, and operating more efficiently in no time!
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Improving patient engagement and adherence rates are top priorities for most independent pharmacies, and they often go hand in hand. When medications are taken as prescribed, it not only promotes better health outcomes for patients, but it means more predictable, steady revenue for your pharmacy. Plus, you’ll have more opportunities to interact with patients and keep them engaged with your store.
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