Concerns over prescription fees and reimbursement rates continue to weigh heavily on the minds of independent pharmacies nation-wide. While there may be little you can do to change your profitability behind-the-counter, when it comes to the front-end of your store, the possibilities are endless.

If you’re primarily focused on your overall sales, reimbursement rates and acquisition costs to gauge your pharmacy’s performance, you’re only getting part of the picture. Instead, it’s important to regularly review a variety of metrics to ensure all aspects of your store are operating optimally.

Expanding your pharmacy beyond dispensing prescriptions ensures you’re able to best serve the needs of your community. Today, patients are increasingly looking to pharmacies for things like vaccines, point-of-care testing, in-depth medication counseling, and ongoing condition and treatment support.

When you made the decision to open an independent pharmacy, having business autonomy was probably one of the primary drivers. However, with local and federal requirements constantly changing, widespread inflation, shrinking reimbursement rates and a growing list of fees, there are many aspects of your business that can feel out of your control.

Staying connected to your patients and your pharmacy can be challenging sometimes – especially during the busy summer months. That’s why it’s important to identify ways you can keep patients engaged and oversee your store’s operations – no matter where you are or how busy life gets.

Adherence is driven by understanding. When patients feel confident about how to take their prescriptions, they’re more likely to stick with their treatment plan. Alternatively, if they’re given instructions that are overly complicated or in a language that is unfamiliar to them, they’ll likely struggle with compliance.

Audits can be time-consuming and stressful, especially complex business audits. Over the years, pharmacy audits have become increasingly common, making them virtually impossible to avoid, despite your best efforts. Plus, if your pharmacy is already stretched thin being audited can be even more challenging.

Independent pharmacies today are facing a long list of challenges, from reduced reimbursement rates and new legislation to rising overhead costs and staffing shortages. While it may feel like so much is out of your control, adopting a more proactive approach to managing your pharmacy can help you better navigate these and any future obstacles that may arise. Here are five ways to manage your pharmacy like a pro:

As an independent pharmacy owner, you have a lot on your plate, so it may be tempting to let certain things slip every now and again. However, it’s important not to let busy days snowball into bad habits that will negatively impact your business over time. Here are five bad habits that may be holding your pharmacy back and how your software can help you break them:

From overall cleanliness to your pharmacy’s curb appeal, your store appearance matters. Afterall, customers are coming to you to improve their health and your store should reflect that. If your pharmacy is well-maintained, it instills confidence while an unorganized, messy, or downright dirty store may deter patients from coming back.

Spring is the perfect time to tidy up your pharmacy, from dusting off your shelves to reevaluating your workflows. In fact, a good “spring cleaning” can increase productivity, team engagement and patient care.

Your pharmacy management system streamlines nearly every aspect of your workflow, from the initial intake through finalizing the transaction. In fact, when used to its full potential, the right pharmacy software makes it easy to manage your store and save time and money.