About the BestRx Pharmacy Management Software

The BestRx pharmacy management software provides the complete pharmacy solutions your independent or retail pharmacy has been waiting for. It offers you an incredibly powerful and feature-rich system for less than half the price of our major competitors. The BestRx system was designed to be extremely easy to use and requires little to no training. We will tailor our pharmacy software system to provide you with the best solution to help you expand your business. This includes the ability to better manage your patient profiles, processing and billing, workflow, accounts receivables, and inventory. The BestRx software also has robust reporting features, so your pharmacy will be able to function with ease.

Our History

Yogesh Desai

BestRx began as a single computer programmer helping his pharmacist friend, who had identified a need for a simple pharmacy management system to help organize his business more efficiently. They worked together on sharing ideas, problem solving, and creating new concepts, all of which are standard practices at our company today. We will always work with you—for you and your software needs.

For two generations, we at BestRx have studied the unique requirements of independent pharmacy owners, staff, and patients. We are dedicated to delivering the best value in innovative, easy-to-use pharmacy software that is tailored to your business’s needs. That’s why we’re proud to offer you products such as messaging services, cloud backup, and electronic signature capture for pharmacies.

At BestRx, we always put you and your patients at the center of everything we do. We work hard to give you what you need. We collaborate with you and our partners to ensure we’re consistently providing the best solutions possible, even if it means integrating our system with another to facilitate IVR systems for pharmacies. Whatever your pharmacy management needs, contact BestRx. We are relentlessly committed to your success.

Leadership Team

We pledge to support you, so we have assembled the best team to serve your needs. Recently, we expanded our development and customer support staff and extended our customer support hours. Whenever you have a question or need technical support with our pharmacy management software, our team will be there for you. If you ever think there is something we could be doing better or that our software is missing a feature you want, let us know. We will listen and may already be working on something to fill that need.

Hemal Desai


Hemal Desai joined BestRx in 2002 after receiving his bachelor’s degree in management information systems from the University of Illinois at Urbana-Champaign. He started off primarily as a developer and was instrumental in rewriting the software from its original DOS version to its current Windows version. Over the years Hemal took on responsibility from all aspects of the business as he learned from his father and founder of the company, Yogesh Desai. He has been the driving force as BestRx has grown from three employees working out of his parents’ home to the current staff of dozens of employees working out of multiple time zones.

Vikas Desai


Vikas Desai joined BestRx in 2009 after getting a MBA degree from Purdue University. He values his clients and partnerships and believes BestRx is not just a business software solution, but a community partner committed to the success of pharmacy owners, the health of patients, and the economic development of the community they serve.


BestRx was founded on the premise that independent pharmacists need a simpler, more efficient way to manage their businesses in order to spend more time caring for their patients.  As such, Vikas’ passion for customer service and affordability is unparalleled and he takes pride in providing his clients with an easy-to-use, robust but budget friendly pharmacy management system to help them make their communities a healthier place to live.

Nirav Patel

Director of Innovation & Technology

A modern and innovative leader who transforms complicated technical requirements into user-friendly software applications and delivers it to BestRx pharmacy software customers. He believes in making happen what you have only thought about. After studying computer science, he jumped into the real world to compete. Over the course of 15 years, he has innovated lots of software applications. His biggest strengths are research and hard work, which make him one of the best performers at BestRx. He is always ready for new challenges and believes in working closely with his teams. He has found many opportunities for innovation at BestRx and come up with plenty of new innovative features for customers. He is very passionate about his work. His goal is to make BestRx an industry leader.

Nilesh Patel

Director of Technology & Solutions

With over 12 years of experience in programming languages and technologies Nilesh is responsible for adding and enhancing features to BestRx while closely working with pharmacies and development team to put ideas into action. He graduated with a degree in information technology engineering from India. He also holds an MBA degree from Schiller International University in Florida. Nilesh joined BestRx in 2010.  Prior to joining BestRx he was working as a software engineer in India. He is a great husband and the father of two awesome kids. He likes cheering for his favorite teams, watching Netflix and going out with friends and family.

Bart Rogacewicz

Senior Operations Manager

Upon a stark realization that he would not be making a career for himself as a seriously famous video game developer, he made the decision to lean on what he knew best: Windows hardware and software support. He began perusing the job market again in the summer of 2010, hoping to find a great fit for his rediscovered, almost newfound goals.


He started working for BestRx as a support representative and immediately became interested in improving the software package and the processes established for the support staff. He took it upon himself to take over certain tasks and help improve others; he created the online documentation available today, led up graphic-design work for the company and generally still makes a strong effort to involve himself in any aspect of the business that he can. Currently, he works as a senior operations manager, overseeing the entire support department and staying involved companywide.


To his wife’s dismay, even when he’s not working he finds it extremely difficult to peel away from a computer — he’s always building, tinkering, breaking, fixing. Computers have been such an integral part of his life that his hobbies often revolved around them as well. Very much a kid at heart, he loves movies, music and video games (not necessarily in that order). When he’s not summer-hibernating at home or traveling, snowboarding has taken over the cold months to become his second true love.

Edward Shannon

Outside Sales Representative

Edward joined BestRx in January 2017 as business development manager. His responsibilities are business development, sales, marketing and strategic alliances. Ed works with the independent pharmacies to help grow their business and become more efficient. He has a passion for working with pharmacies in providing business solutions. Ed provides market insight and guidance to his accounts. He just completed 340B University.


Prior to BestRx, Ed worked for two iconic consumer goods companies and spent more than 20 years working with retail store owners. Ed has consistent sales quota overachievement and product portfolio revenue growth. He has extensive experience in developing and maintaining strong customer relationships. Ed earned category captain for a 24-store C-store chain. He has trained more than 15 new employees.