Customer Service | We're Here to Help | BestRx

Customer Service That's At Your Service

Ditch the Script with Responsive Support

We know you have a lot to do. When you reach out for help, you don’t want to talk to someone who’s following a script and wasting your time. That’s why our customer service agents are genuinely here to help, whenever and however you need it.


We're Ready To Help

Please complete the form below and one of our support representatives will contact you shortly.  

If you are looking for the best pharmacy software available, please fill out this form.

BestRx is a pharmacy software provider. We are not a pharmacy or a medication discount card. If you’re looking to refill a prescription or have a medication-specific question, please contact your local pharmacy directly.

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Quick Support Program

To download Quick Support Program, click here.

Extended Helpline Hours

Calling customer service shouldn’t be another time-consuming task you have to deal with. Thanks to our extended hours, when you need us, we’re here.

Short Wait Times

When you have a question, you shouldn’t have to wait for an answer. At BestRx, we make it a priority to get you to a customer service agent as quickly as possible.

U.S.-Based Support Team

The last thing you need is to spend all day waiting around for boilerplate answers to your specific concerns. Our U.S.-based customer service agents know BestRx inside and out and are ready to help.

Online Help Manuals

Our manuals are just like our software—up-to-date and filled with the most relevant information.

Client Testimonials

Satisfaction Doesn't Speak for Itself

There’s a very good reason our customers are our #1 brand advocates. When software is so intuitive and easy-to-use that you forget what life was like before it, you’d feel guilty if you didn’t let others in on your secret to success.

View what a few of our satisfied customers have to say!

“User-friendly software and the best customer service for an affordable price.”

Hiren R. | Pharmacy manager

“I can quickly get a hold of a trained technician and get my issues resolved. This is CRUCIAL when you are in the middle of an issue with 10 other things going on. Our previous software was incredible as well, but the technical support team was not as strong. Thank you for making technical support a priority!”

Chandni B. | Pharmacy Owner

“Our pharmacy could not function without BestRx. It’s easy to use and ensures everything runs smoothly. Plus, BestRx is always on top of the ever-changing Federal and State requirements and if you have an issue, they’re right there to help.”

Dawn E. | Pharmacist


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