
As 2025 comes to a close, we sat down with Hemal Desai, former President of BestRx, now SVP of Community Pharmacy at RedSail Technologies to discuss this year's wins, challenges, and the exciting year to come.
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Outside of dispensing prescriptions, effectively managing claims is another important part of your pharmacy’s workflow. Without the right systems in place, pharmacies can end up spending a lot of time submitting, tracking, and reconciling their claims.
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Your pharmacy's inventory accounts for a large portion of your operating costs. That's why it's important to have a system in place to consistently manage it. Otherwise, it can impact your profitability. Fortunately, BestRx’s Wholesaler Interface and point-of-sale system, BestPOS, makes it easy to keep tabs on all your inventory, including over-the-counter items.
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Using pharmacy management software helps to streamline many aspects of your pharmacy’s daily operations. You can also take advantage of other automation tools integrated with your software to make your workflow even more efficient.
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Approximately two-thirds of Americans don’t take their medications as prescribed. This negatively impacts treatment outcomes and costs the US healthcare system an estimated $300 billion each year. That’s why prescribers, payors and pharmacists alike are focused on ways to improve treatment adherence.
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As an independent pharmacy owner, you probably feel like your to-do list never ends. From keeping up with regulatory changes and managing your inventory to ensuring your store is well-staffed and profitable, you’re pulled in many different directions.
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Your pharmacy staff does a lot, from dispensing prescriptions to administering vaccines and handling income calls, faxes and scripts. This can be hard to balance, especially if your store is short staffed. That’s why eliminating manual processes from your daily workflow is so important.
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Your customers have more options – and expectations – than ever before. This includes where they go for medical care and to have their medications filled. That’s why it’s so important for independent pharmacies to make customer experience a priority.
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For many independent pharmacies, finding ways to increase their profitability in the new year is a main priority. However, pharmacies are facing significant threats to their bottom line, including...
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Over the last few years, pharmacies are taking a more active role in patient care. Now, not only are they trying to keep up with incoming prescription requests, but they’re also...
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As you prepare to close out the year, it’s the perfect time to check in with your business. Not only to reflect on the successes and challenges you’ve encountered over the last 12 months, but to develop new goals for the year ahead as well.
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Your independent pharmacy is facing more competition than ever before. Not only are you up against national pharmacy chains and mail order services, but distribution giants like Amazon have entered the industry as well. To ensure your pharmacy continues to be successful, it’s important to make customer satisfaction a priority in the year ahead.
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Falling temperatures and winter weather can prevent customers from making the trek into your pharmacy. Whether it’s just too cold to leave the comfort of their home, or snow- and ice-covered roads make driving a challenge, providing customers with other ways to access care and their medications is essential.
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